Users must register with accurate details and keep login information secure.
Any activity done from your account will be considered your responsibility.
The app is provided for enquiries, quotations, and order updates related to roofing products.
Using the system for fraud, misuse, or unauthorized activities is strictly prohibited.
Certain features require camera, location, or storage access to function properly.
Permissions are used only for the intended service and never outside that purpose.
Prices may vary based on market conditions, product brand, and delivery distance and monthly basis.
Final billing will be confirmed before production or dispatch begins.
Delivery schedules depend on factory workload, travel distance, and local conditions.
The estimated delivery time will be communicated in your billing document.
Customers must ensure proper site access for delivery and unloading.
Incorrect or incomplete information may lead to delays or extra handling charges.
Users must not upload harmful files, false documents, or attempt to hack the app.
Any such behaviour may result in account restrictions or legal action.
All designs, content, and app interface belong to Zaron Industriess exclusively.
Reproduction or unauthorized use is prohibited without written approval.
We are not responsible for delays caused by weather, holidays, or external technical faults.
Customer-provided errors such as wrong address or size details are also not covered.
Zaron reserves the right to modify or remove any of the above description without prior notice to client.
Zaron reserves the right to cancel the order at any point of time without prior notice to client.
Orders can be cancelled only before production or dispatch has started.
Once production begins, the order becomes non-cancellable.
If advance payment was made and production has not started, a refund will be processed.
Refunds typically take 5–7 business days depending on banking timelines.
If you receive a damaged or mismatched product, report it within 24 hours.
Eligible claims will be replaced or resolved as per company policy.
Delivery depending on distance and material load with site conditions.
Factors like rain, road conditions, or strikes may extend delivery time.
Customers must provide correct address and make necessary arrangements for unloading.
Additional equipment or handling requirements may involve extra charges.
Warranty covers manufacturing defects, paint issues, and corrosion based on brand norms.
Claims will require proper documentation and inspection.
Damage due to improper installation, accidents, or natural events is not covered.
Warranty terms vary by product brand and are subject to approval.